FAQs

Public Works & Stormwater Departments

Complete an online service request for our department or call 404-296-6489.

Contact Waste Management directly  ((will have update with new procedures).

Complete an online service request for our department or call 404-296-6489.

Complete an online service request for our department or call 404-296-6489.

Check out our Parks page and read our "Facility Rental FAQ".

Complete an online service request for our department. If the clogged drain is causing flooding, contact our office immediately at 404-296-6489 and we’ll send our emergency crew out to repair it.

Please contact DeKalb County Water and Sewer at 770-621-7200 with a specific location.

Contact DeKalb County Water and Sewer at 770-621-7200 to report the problem.

We prioritize work orders based on the date of the request and the importance of the request to public safety. The goal of the Public Works Dept. is to complete all emergency issues within 24 hours and other essential maintenance requests within 3 weeks. Non-essential maintenance issues are generally completed within 90 days provided that funds are available.

The most effective way to report an issue is through our (automated reporting system in process), Alternatively, you may call 404-296-6489. Please provide as much information as you can about the location with either exact addresses or nearest cross street. The more information you are able to give us, the more likely it is that we can locate the issue and correct it in a timely manner.